About Us

About High Prints

High Prints is an independent U.S.-based online retailer specializing in refurbished printers and related printing products. Our goal is to make reliable printing equipment more accessible by offering refurbished printers at competitive prices while clearly communicating product condition, specifications, warranty coverage, and applicable return terms.

Our Products

Our product selection focuses on refurbished printers from established manufacturers and brands. Unless a product is specifically identified as new, products listed on our website are refurbished. Refurbished products may have previously been used, returned, serviced, repaired, inspected, or otherwise handled before being offered for sale. We make reasonable efforts to inspect and describe products accurately and provide customers with relevant specifications before purchase.

Independent Retailer

High Prints is an independent retailer. We are not affiliated with, sponsored by, endorsed by, or authorized by printer manufacturers unless a specific relationship is expressly stated. Manufacturer names and trademarks displayed on our website belong to their respective owners and are used for product identification and compatibility purposes.

Warranty

Eligible products are covered by a 90-day limited warranty from the date of delivery. Our warranty is intended to provide customers with an appropriate remedy for qualifying defects during the warranty period, subject to the applicable warranty terms.

Returns and Refunds

Products delivered faulty, broken, damaged, or materially incorrect may qualify for a return and refund under our 15-day Return & Refund Policy. Customers should contact us promptly after discovering a problem.

Payment

High Prints currently accepts Cash on Delivery only. Customers do not need to provide credit-card, debit-card, PayPal, or cryptocurrency payment information to place a COD order.

United States Only

High Prints currently operates and sells to customers in the United States only.

Our Commitment

We aim to provide:
  • accurate product information;
  • transparent refurbished-product descriptions;
  • clear warranty terms;
  • straightforward return procedures;
  • responsive customer support; and
  • honest advertising.
We may advertise our products through Google Ads, Microsoft Advertising, and other advertising platforms. We aim to ensure that our advertisements accurately represent the products and offers available on our website.

Contact Us

High Prints 6291 Cardinal Ave Excelsior, Minnesota 55331 United States Email: contact@highprints.online